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Privacy and Personal Data

RIW’s published information on the processing of personal data. Contact us if you have questions or wish to exercise your rights.

1. Data Controller

RIW Software Technology Aktiebolag is the data controller for the processing of personal data described in this policy. Contact: info@riwsoftware.com.

2. What Personal Data Do We Collect?

When you use our contact form, we may collect your name, email address, phone number, and the information you provide in your message. When visiting the website, technical information and data about website usage may be processed through cookies and analytics tools.

3. Why Do We Process Personal Data?

We use personal data to respond to inquiries, communicate with customers and potential customers, manage customer contacts, and improve the website. Contact details are typically processed based on our legitimate interest or, where applicable, to enter into or fulfill agreements. Statistical cookies are used with your consent.

4. Cookies and Web Statistics

We use cookies for website functionality and Google Analytics 4 for web statistics. Non-essential cookies are used only after your consent. You can change or withdraw your consent in the website’s cookie settings. More information is available in our cookie policy.

5. How Long Is Data Stored?

We retain personal data as long as necessary for the purpose of processing and delete it thereafter, unless laws or other obligations require longer storage.

6. Who Can Access the Data?

Data is handled by authorized personnel within RIW Software Technology Aktiebolag and may be processed by providers of web hosting, email, and web analytics services. Any transfers outside the EU/EEA will be supported by an applicable legal mechanism and relevant safeguards.

7. Your Rights

Under GDPR, you have the right to, among other things, request access to, correction, or erasure of your personal data, request restriction of processing, and object to certain processing. You can withdraw a given consent and, in some cases, have the right to data portability. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se.

8. Contact Us

Do you have questions about how we process personal data or wish to exercise your rights? Contact RIW Software Technology Aktiebolag at info@riwsoftware.com. We may update the privacy policy as needed. The latest version is published on the website.