Privacy Policy

This privacy policy is effective from April, 2015.

RIW Software Technology AB understands the significance of privacy; hence, our priority is to protect the privacy of all our clients. This Privacy Policy does not only apply to the customers visiting our website but also to our clients who are using our products and services. RIW Software Technology’s Privacy Policy is all about maintaining 100% transparency regarding the collection & use of any personal information of our clients. All the required details of the clients could be recorded in our database through the history of visitors on the website and also through the history of our actual clients’ database. If you have any queries regarding our Privacy Policy, you are free to contact us on the details disclosed on the ‘Contact us’ Page.

Information Related to Data Collected for our Clients

RIW Software Technology has all the information of the clients saved in the database. Though, we doesn’t hold any direct relationship with any individual whose data is being maintained.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (”Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (”Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Maintaining customer’s details only for the record.

RIW Software Technology takes and maintain the customer’s data for the clients, only for the record.. If a customer of any of the clients decides to terminate the services offered by our client, then please communicate directly with your service provider i.e. our client who is providing you services.

Service Provider/Onward Transfer

We provide customer’s information to the clients to widen our chain for providing services. These information is provided to third parties under the provisions of our policy which includes Notice and Agreements with our clients.

Data Accessed Controlled by our Clients

RIW Software Technology has no direct relationship with any individual/ organization using the services from our clients. We can just access the personal of the entire clientele for the record. If an individual/ organization seeks access to correct or delete any incorrect data, then one must contact the service provider and not directly RIW Software Technology. If the service provider approves the request then only we could make the requested amendments in the data.

Facebook Connect

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Collected Information taken into the record.

We take a record of those who communicate with us via email. Also, we maintain the data willingly submitted to us by the customers through a survey form or registration form. These information makes it easy for us to convey any important information to the customers. We respect the privacy of the collected data and the same is never shared with any third party without the customer’s consent.

Service Providers

We use other third parties such as a credit card processing company to charge you for services and an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
In the event of a Merger or Acquisition by another company, RIW Software Technology will sell off your data as an asset along with other assets of the company. You will be notified about the same through email serving a notice of 30 days.

Clear Gifs

We employ and our third party advertising partner employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Advertising

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt to notify us through an email. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Security and Storage

The RIW Software Technology website and Service has industry standard security measures in place 
to protect the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials) we will encrypt that information via SSL. While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to insure the safety of your information. Additionally, you retain all rights of ownership to the data you have allowed us to store. We will not sell or share this data with any third parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.

Log Files

We collect certain usage and activity information and store it in our Log files. These information might include time-stamped data pertaining to IP addresses and browsers, internet service provider, entry/exit pages and operating systems. This is strictly utilized in aggregate, for analyzing the trends and usage of various features within the Service.

Social Media Features

Our Web site includes Social Media Features, such as the Face book Like button and Widgets, such as the Share this button or interactive mini-programs that run on our
site. These Features may collect your IP address, which page you are visiting on our
site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Links to Third Party Sites

This Web site contains links to other sites that are not owned or controlled by us. Please be aware that we, RIW Software Technology, are not responsible for the privacy practices of
such other sites. We encourage you to be aware when you leave our site and to read
the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Public Forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information which will be notified to you.

Testimonials

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us.

Corrections and Updates

RIW Software Technology AB allows consumers who use our Service or website to update or modify their information by clicking on the My Account link in the navigation menu or by contacting us. We will respond to requests for access within 30 days.
We will retain personal data we process on behalf of our Clients as well as your information for as long as your account is active or as needed to provide you services or services to our Client. If you wish to cancel your account or request that we no longer use your information to provide you services then do let us know. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


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